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Terms of Use

This Terms of Use Agreement is a legal agreement governing your use of the website at By accessing this website, you acknowledge that you have read, understand, and agree to comply with the Terms and Conditions stated within this Agreement. If you don't agree to these rules, please don't use this website.


The site is provided to you “as is” and “as available.” Wilmington Medical Supply can change, suspend or stop providing the site at any time without telling you beforehand and without being liable to you.

1. User Conduct

By using this site, you represent and warrant that you won't use this website for any illegal, immoral, or prohibited activities. If you don't agree with any part of these terms, don't use the site. We will not make any agreements with you or owe you anything through this site, except for agreements related to the sale of products or services to you through this site.


2. Termination

We can terminate your access to the site at any time if we believe you have violated any part of this Agreement. If this happens, you lose your right to use the site, and we may delete all your information and files. We can do this without telling you beforehand, and we won't be liable to you or any third party for doing so. You agree that our company nor any affiliated entity will be liable to you or any third party for termination of your access to the website.


3. Privacy

We collect information about the users of this site. Our Privacy Policy explains how we handle this information.


4. Trademarks

The trademarks, service marks, and logos used and displayed on this Site are registered and unregistered Trademarks of Wilmington Medical Supply and others. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the prior written permission of the Trademark owner. Our company aggressively enforces its intellectual property rights to the fullest extent of the law. The name of Wilmington Medical Supply, our logos, or any other company formatives may not be used in any way, including advertising or publicity pertaining to the distribution of materials on this Site, without prior written permission from Wilmington Medical Supply. Fair use of our trademarks requires proper acknowledgment. Other product and company names mentioned on this Site may be the trademarks of their respective owners.


5. Content Rights

We own this site and the materials on it. When you view this site, a copy of its materials is made on your computer or server. You can view this site and print individual pages for your personal, non-commercial use as long as you agree with this Agreement. You can't change, distribute, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, material, software, products, or services from this site.


6. Copyright Claims

To report a copyright violation on the site, go to


7. Forums and Blogs

We do not endorse or guarantee the accuracy of any posting, regardless of whether the posting comes from a user, a guest poster, or from a member of our staff. Wilmington Medical Supply does not control the messages, information, or other content that you or others may provide through the Site. You may use the Site for lawful purposes only.


8. Links to Third-Party Sites

This Site may contain links to sites owned or operated by parties other than Wilmington Medical Supply. Such links are provided for your reference only. We have no control over outside sites, and we are not responsible for their content.


9. Cautionary Statement Pursuant to the Private Securities Litigation Reform Act of 1995

Statements of Wilmington Medical Supply’s expectations, sales growth, earnings performance, and similar financial and operating measures found in the press releases, and other materials found on this site constitute “forward-looking statements.”

Wilmington Medical Supply may make employment information available through this Site. We provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status, or disability.


10. Limitation of Liability and Disclaimer of Warranties

The information and materials in this Site are provided for your review in accordance with the notices, terms, and conditions set forth herein. [Company Name] makes no representation about the suitability of the materials on this Site for any purpose. All such materials are provided “as is” without warranty of any kind, express or implied. Your use of this Site is at your own risk. In no event shall either [Company Name], its affiliates or agents be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Site.

Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.


11. Indemnification

You agree, at your expense, to indemnify, defend and hold harmless Wilmington Medical Supply, its officers, directors, employees, agents, affiliates, distributors, and licensees from and against any judgment, losses, deficiencies, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and expenses) incurred in connection with or arising from any claim, demand, suit, action or proceeding arising out of your breach of this Agreement or in connection with your use of this Site or any product or service related thereto.


12. Governing Law

This Site resides on a server in New Jersey, USA. You agree that this agreement and your use of this Site are governed by the laws of the State of New Jersey, USA. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in New Jersey, USA, in all disputes (a) arising out of, relating to, or concerning this Site and/or this Agreement, (b) in which this Site and/or this Agreement is an issue or a material fact, or (c) in which this Site and/or this Agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this Agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above.


13. Waiver/Severability

Any use in contravention of this provision or any provision of this Agreement is at your own risk and, if any part of this Agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall govern such use.


14. Arbitration

If Wilmington Medical Supply agrees, any claims, disputes, or disagreements that come up related to this site or this Agreement will be resolved through binding arbitration following the Rules of the American Arbitration Association. These proceedings will take place in New Jersey, USA. The arbitrator's decisions will be final and binding for all involved parties. The ruling can be enforced in any court that has the appropriate jurisdiction.


15. Text Messages

If you choose to, you can get recurring messages from us about your orders and insurance changes via text messages. Text message and data rates might apply, and we aren't responsible for any costs associated with these messages. Text STOP to cancel or HELP for help. Your phone carrier isn't responsible for any delays or messages that don't get delivered. Remember, text messaging isn't secure, so don't use it for emergencies or sharing Protected Health Information (PHI).


16. General Terms

Wilmington Medical Supply has made efforts to comply with all known legal requirements in creating and maintaining this site. However, we can't assure that the materials on this site are suitable or available for use everywhere. If our site violates any legal requirements in your area, please do not use it. You're responsible for following all relevant laws.


We have the right to modify the terms, conditions, and notices of this site without prior notification.

Your use of this site does not create any sort of partnership, joint venture, employment or agency relationship with Wilmington Medical Supply.


We must follow existing laws and legal processes, and we reserve the right to comply with law enforcement requests or requirements concerning your use of this Site or information we gather from it.


17. Entire Agreement

This Agreement, along with our privacy and security statement and terms of sale, make up the entire agreement between you and Wilmington Medical Supply about this site. It replaces all previous communications and proposals (whether digital, spoken, or written) between you and Wilmington Medical Supply. Any changes to this Agreement will only be effective if made by Wilmington Medical Supply or its affiliates or signed in blue ink by a Wilmington Medical Supply officer. Ignoring any breach of this Agreement doesn't mean we'll ignore any future breaches. A printed version of this Agreement can be used in legal or administrative proceedings.


18. Accessibility

We are committed to making this site accessible for people with disabilities. We're continuously working to improve the user experience for everyone and are applying the relevant accessibility standards.

We follow the Web Content Accessibility Guidelines (WCAG) which define requirements to improve accessibility for people with disabilities. Our site is partially in line with WCAG 2.1 Level AA. This means that some parts of the content may not currently fully meet the accessibility standard.

While we do our best to ensure accessibility, there might be some limitations, like low contrast between text and background colors or older images without text alternatives. We're updating our website based on an external evaluation of its current accessibility.

We welcome your feedback and aim to respond within two business days. If you encounter any accessibility issues, please feel free to visit our website at


19. Contact Us

If you have any questions about this Agreement or our Terms of Use, feel free to call us at (866) 708-2730 or visit our website at,

While we aim to receive all your emails and messages sent through this site, we can't always guarantee we will get them all, or that we will get them on time or accurately. Also, we're not legally required to read, act on, or reply to any emails or messages we do receive. It's important to remember that sending emails over the internet isn't always secure.

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